COVID-19 Update
We understand this is a stressful and confusing time as concerns about COVID-19 starting to affect daily life.
 
While we know that many of you are exercising caution, we want to encourage you to try and maintain your pet’s normal routine as much as possible. Regular socialization and exercise are extremely important for dogs and dramatic changes to their day-to-day life can compound anxiety and stress for your pup.
 
Should you or a member of your household become infected with the novel coronavirus, the Centers for Disease Control and Prevention (CDC) recommends limiting contact with your pets. Though there have not yet been reports of pets becoming sick with COVID-19 nor reports of pets spreading the disease to humans, the CDC advises sick owners to seek assistance in caring for their pets and to avoid contact directly with their animals. If you find yourself in this situation, Whisker Bones is here to support you and your pet.
 
Safety and cleanliness have always been a top priority at Club Whisker Bones, and our professional staff works hard to ensure all of our locations provide a fun and healthy environment for every visitor—whether they have four legs or two. Our playrooms, bunk room, and grooming areas are cleaned throughout the day using veterinary-grade cleaning products. Our ventilation systems are UV Light Enhanced. Outside of the playrooms, our staff regularly clean and sanitize the offices, restrooms, staff common areas, and the check-in and retail spaces of our shop and we are upping the amount of cleaning and disinfecting to help allay any worries .
 
  • We are implementing additional measures as well just to help ease the minds of our customers. At the Club, all customers will be required to put their credit card on file. This will allow quick checkouts and close interactions to be kept to a minimum. You can add this card on your pet portal or we will request it the next time you check out.
  • Once your dog is dropped off for daycare or grooming, we will sanitize all equipment brought in from home. We will also use a dog safe sanitizer to quickly wipe down the doggies before they enter group.
  • We are also sanitizing all public areas several times a day including door knobs, light switches, etc.
 
Finally, Club Whisker Bones  and Whisker Bones are small, local businesses that depend on our regular clients. While many businesses are undoubtedly affected by the current uncertainty, our services are often uniquely impacted when travel plans are canceled or when office workers stay home. The groomers and daycare/boarding attendants who take such good care of your pups are all affected by booking cancellations or reductions in service requests. I encourage everyone to not only continue supporting us but all small businesses in town (as they are surely bound to be negatively affected as well).
 
If possible, we hope you’ll continue to support Whisker Bones and Club Whisker Bones during this time. Whether it’s giving your pup the exercise and socialization they need, helping you create a quiet and productive work environment at home, or taking care of your furry family member while you’re sick, our daycare, boarding and dog grooming services are here for you and your doggo.
 
If you have any additional questions about our safety and sanitary procedures or other concerns related to coronavirus and COVID-19, please contact us.
 

Comments

1 comment

Tracy Painter

Thank you for the guidance and the update. The boys will see you Sunday! xoxo to you and the staff

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